Order placement via merchant dashboard is failing

Incident Report for Billie

Resolved

This incident has been resolved.
Posted Feb 12, 2026 - 13:46 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 12, 2026 - 11:20 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Feb 12, 2026 - 09:37 UTC

Investigating

We are currently investigating this issue.
Posted Feb 12, 2026 - 08:47 UTC
This incident affected: Merchant portal (Merchant Portal, Merchant Portal API).